Support
日本語版はこちら (Japanese version)
Koede Journal (Voice Journal) is a journaling app for recording the events and feelings of your day by voice or keyboard. The AI shapes what you said into readable text, and the original is always there to view and restore. Your entries are stored on your device.
Frequently asked questions
Q. Where are my journal entries stored?
Everything is stored in a database on your device, and no account registration is needed. Only if you turn on the paid plan’s (Pro) cloud backup is a backup — encrypted on your device first — kept on our server (we cannot read its contents). See the Privacy Policy for details.
Q. Is my voice (the audio) sent anywhere or stored?
Speech recognition uses only the standard speech-recognition service of your OS (iOS / Android). The app itself never sends audio data (recordings) to our server. If you want to keep a recording, turn on the setting “Keep the audio too” (off by default) and it is saved only on your device (it is not included in backups).
Q. Can I turn off AI polishing?
Yes — anytime, in Settings. With it off, everything else (recording, reading, and so on) keeps working.
Q. How much can I use for free?
Recording, reading, and typing entries remain available without the paid plan (Pro). The paid plan’s price and contents are shown on the purchase screen in the app.
Q. Where do I cancel my subscription?
Purchases, cancellations, and refunds follow the rules of Apple (App Store) and Google (Google Play). You can cancel from each OS’s subscription management screen (iOS: Settings → your name → Subscriptions / Android: Google Play → Payments & subscriptions).
Q. What happens to my data if I delete the app?
Your entries are stored on your device, so uninstalling the app deletes the data on the device. Before switching phones or uninstalling, we recommend either exporting a copy with “Export backup” in Settings, or turning on Pro’s cloud backup and keeping a copy of your recovery code.
Q. Can I move my data to a new phone?
Yes, in two ways. (1) Export a file with “Export backup” in Settings, then choose “Restore from backup” on the new device. (2) If Pro’s cloud backup is on, enter your recovery code on the new device to restore. If you lose the recovery code, we cannot restore the backup either — be sure to keep it safe.
Contact
If the above does not resolve it, or to report a bug, email us at the address below. Including your device model and OS version helps us help you faster.